Privacy Policy | Udaan Vehicles

Udaan Vehicles (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, dealership application forms, or other services offered by Udaan Vehicles.

1. What Information We Collect

a) Information You Provide

Your name
Email address
Phone number
Postal address
City / Location
Business details (if applying as dealer/distributor)
Other identifiers to help us respond to your request

b) Information Automatically Collected

IP address
Device type, browser type and version
Operating system
Referral page / URL you came from
Pages viewed, times visited, duration on pages
Cookies and similar technologies

2. How We Use Your Information

To respond to your enquiries, requests, or to provide customer support
To process applications (dealerships, test drives, etc.)
To communicate with you about our products, services, promotions, updates (if you’ve opted in)
To improve our website, user experience, services and marketing
To detect, prevent and address technical issues, fraud, or other security concerns
To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information automatically. Cookies help us understand how you use the website, improve your experience, remember preferences, and sometimes for targeted/retargeted advertising.

You can choose to disable cookies through your browser settings; however, some parts of the site may not function properly if you refuse cookies.

4. Sharing Your Information

We do not sell your personal information. We may share your information under certain circumstances:

With service providers / partners who help us with marketing, website hosting, customer relationship management, etc., under contract and with confidentiality requirements
In case of business transfer (e.g., merger, acquisition)
To comply with legal obligations, protect rights, safety, property
With your consent

5. Data Retention

We retain your personal information only as long as needed for the purposes for which it was collected, unless a longer period is required by law. Once it is no longer required, we will securely delete or anonymize the data.

6. Data Security

We use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmitting data over the internet or of electronic storage is completely secure.

7. Children

Our services are intended for users who are 18 years or older. We do not knowingly collect personal data from minors under 18. If we learn we have from a minor, we’ll delete the data as soon as possible.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

To access the personal information we hold about you
To correct or update incorrect or incomplete information
To request deletion or anonymization of your data
To opt out of marketing or promotional communications
To withdraw your consent where the processing is based on consent

If you wish to exercise any of these rights, please reach out using the contact details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date. If we make material changes, we may also notify you via email or via a notice on our website.

10. Contact Us

If you have questions or concerns about this policy or about how your data is handled, you can contact us:

Udaan Vehicles
Email: info@eevindia.com
Phone: +91-7417413232